Before you fly out of Toronto Pearson, find out everything you need to know to make things easy and stress-free. Bon voyage!
Not sure where to go to get your boarding pass? Your check-in counter can be found on our terminal map.
U.S. bound flights: Please arrive early with your travel documents ready.
For the majority of U.S. flights, guests leaving Toronto will go through U.S. Customs in Toronto, which allows you to arrive in the United States as a domestic passenger.
To ensure your experience at U.S. Customs is as quick as possible, please arrive early with your travel documents and tickets ready. During peak periods, processes designed to move you through the Customs process as quickly as possible and avoid flight delays are in place. A priority lane will be available for Nexus cardholders and airline guests with priority designations.
We apologize for any inconvenience experienced by U.S.-bound guests as a result of longer than usual wait times when accessing U.S. Customs. Processes are in place to alleviate wait times during peak travel hours, and the airport is working with its government partners on long-term solutions to reduce the delays. Thank you for your patience and understanding.
Want to save even more time? Check in from home as early as 24 hours before your flight. Find out if your airline offers online check-in.
Whether you’re checking in at a counter, self-service kiosk or online, these handy tips will help make your travels a breeze:
A valid passport is required for all flights to U.S. destinations. Please note that for select destinations, passports must be valid for a minimum of six months from your departure date. Learn about additional identification requirements.
All guests with questions regarding customs at the country of their destination are advised to please contact the appropriate government department or embassy. More information may be found at the Foreign Affairs and International Trade Canada website.
Further inquiries can also be made by contacting:
NEXUS is a partnership program between Canada Border Services Agency (CBSA) and U.S. Bureau of Customs and Border Protection (CBP) that allows members to clear the border faster in both countries when travelling between the United States and Canada. CANPASS is a CBSA program that allows members to clear the border faster when travelling into Canadian airports.
All guests departing on flights from Toronto Pearson must proceed through pre-board security screening. Please follow the tips here to keep this process running smoothly:
Questions about gels, liquids and aerosols onboard aircraft? Please view the Transport Canada news release at http://www.tc.gc.ca/eng/aviationsecurity/liquidsban-43.htm
For more on security at Toronto Pearson please visit www.catsa-acsta.gc.ca.
For information on reserving tickets, baggage handling or special needs traveller assistance, please contact your air carrier or your travel agent.