Personal Information Privacy Statement
This is a summary of the Greater Toronto Airports Authority’s complete Privacy Statement.
About the GTAA and the GTAA’s Privacy Statement
The Greater Toronto Airports Authority (the “GTAA”) is a private, non-governmental corporation.
The GTAA manages and operates Toronto Pearson International Airport (“Toronto Pearson”).
The Privacy Statement applies to the GTAA. It does not apply to other businesses or to government organizations that operate or provide services at or relating to Toronto Pearson; for example, airlines, restaurant operators, ground transportation service providers, the Canada Border Services Agency and the U.S. Customs and Border Protection Agency.
Our Commitment
The GTAA is committed to protecting the privacy of your personal information as you interact with us about Toronto Pearson.
Why We Collect and Use Personal Information
The GTAA collects and uses personal information to provide and enhance its services, to maintain the safety and security of the GTAA, its visitors and employees, and its online services, and to comply with its legal obligations.
The personal information we collect and use depends on the types of interactions you have with the GTAA. Examples of personal information include:
- contact information
- travel details
- service requests
- transaction information
- online interaction data
- marketing preferences and interactions
- security surveillance and incident reports
- employee and other airport workers pass card data for restricted areas
- pre‑arranged taxi service information
- recruitment data
How We Store and Protect Your Personal Information
The GTAA’s operations are in Ontario, Canada. However, we may share personal information with third parties who assist us with our business, including those providing technology, payment processing, marketing, customer management, social media, feedback collection, background checks, and security services. We may also share personal information with insurance providers, law enforcement and government agencies, and professional advisors such as lawyers, auditors, and consultants.
Your personal information may be stored and processed in Ontario, other locations in Canada, in the United States and in other countries. In some cases, third parties performing services for the GTAA may use your personal information to improve their services.
The GTAA uses security measures that are appropriate to the sensitivity of the personal information being stored or processed. However, no system of security can fully guarantee the protection of personal information.
Your Privacy Rights
You have rights to access, correct, and delete your personal information, subject to certain legal limitations. In some jurisdictions, you may also have rights to data portability, restriction, and objection to certain processing activities, subject to certain legal limitations. You can unsubscribe from our marketing emails at any time by using the unsubscribe link in our latest email.
We use cookies and other online trackers on our website. You can set your browser to reject cookies or use our cookie consent manager during your first visit to our website to select the cookies you wish to receive.
Contacting Us
If you still have questions or you would like to exercise your privacy rights, please contact us by submitting an Information Request Form.