Hours of OperationMonday – Friday7:30 a.m. - 5 p.m
Closed weekends, statutory holidays and the second Thursday of each month.
LocationThe Pass/Permit Control Office is located in the Terminal 1 Parking Garage, Level 5.
Contact UsTel: (416) 776-PASS (7277) pass.permits@GTAA.com
The Pass/Permit Control Office provides Passes and Permits for the following:
To schedule an appointment with the Pass/Permit Control Office please email pass.permits@GTAA.com and provide your full name, telephone number, email address and Restricted Area Identity Card (RAIC) number. An appointment will be made for you and confirmation sent to the email address you provide. You may cancel or change your appointment provided you do so at least 24 hours in advance. A fee will be applied for missed appointments.
Please note that a $50.00 plus tax administrative fee is required for all missed appointments or appointments cancelled with less than 24 business hours notice.
Walk-in services are available for the following with the proper accompanying documentation:
Note: Wait times for these services may vary depending on availability and typically range between 20 to 60 minutes.
Vehicle Marker applications may be submitted for review and applicants will be contacted upon approval.
Need help finding the Pass Permit Control Office?
Please open the maps below for directions.
If you have trouble with your Restricted Area Identity Card (RAIC), please contact the Pass/Permit Control Office at (416) 776-7277 or firstname.lastname@example.org during business hours. You can also read the RAIC Terms and Conditions.