• Travel Updates

     

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  • Airport Status

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    Terminal 3 Departing Baggage - August 16, 4:00 p.m.

    As of 4:00 p.m. on August 16, we continue to work towards stabilizing the baggage system issues affecting flights departing from Terminal 3. The GTAA team is operating with our airline partners under a contingency plan that means that significant delays have not been noted for this afternoon, and our intent is to continue with this plan to reduce any impact on flights this evening until we can be certain that the system is operating at proper capacity.

    We continue to ask passengers to allow extra time, especially if travelling on domestic or international (non-US flights) , and to check with airline for information on flight schedules. Passengers can also consider checking in online and flying with carry-on only to ensure a prompt check-in experience.

    We will continue to provide updated information at torontopearson.com/updates and @torontopearson on Twitter.


    Terminal 3 Departing Baggage - August 16, 11:30 a.m.

    As of 11:30 a.m. on August 16, the automated baggage sortation issue affecting Terminal 3 departing bags is ongoing. While technicians work to restore stability to the system our team in the terminals is following contingency plans to minimize disruption to outgoing flights.

    We continue to ask passengers to allow extra time, especially if travelling on domestic or international (non-US flights) , and to check with airline for information on flight schedules. Passengers can also consider checking in online and flying with carry-on only to bypass some of these issues.

    We will continue to provide updated information at torontopearson.com/updates and @torontopearson on Twitter.


    Terminal 3 Departing Baggage - August 16, 5:00 a.m.

    As of 5:00 a.m. on August 16, the Terminal 3 baggage system continues to experience intermittent technical issues, affecting departing flights only. These issues are leading to delays at check-in and may affect some departing flights at Terminal 3.

    Toronto Pearson staff are working hard on a solution and we apologize for the delays caused by this problem. Additional staff are on hand and airlines are using a simplified process to speed up check-in.

    Passengers departing on flights from Terminal 3 should allow extra time to account for the possibility of delays, and should continue to check with airline for information on flight schedules. Passengers can also consider checking in online and flying with carry-on only to bypass some of these issues.

    We will continue to provide updated information at torontopearson.com/updates and @torontopearson on Twitter.


    Terminal 3 Departing Baggage - August 15, 10:30 p.m.

    The Terminal 3 baggage system has been experiencing intermittent technical issues on the evening of August 15. These issues are leading to delays at check-in and may affect some departing flights. Our team continues to work hard to resolve the issue and clear the backlog. Thank you for your patience.

     

    As always, please check your flight status.

    Labour disruption at the airport may affect some flights. Please check your flight status by contacting your airline, visiting our Flight Search page, or tracking your flight by downloading the Toronto Pearson app.


     

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    Notices

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    Swissport staff are currently on strike

    Swissport is contracted by several airlines and responsible for ground handling. The labour disruption may affect some flights. We apologize for any inconvenience and will provide updates as they become available.

    Airlines contracted by Swissport include: Transat, Sunwing, Cathay Pacific, KLM, Lufthansa, Lot Polish, Air France, British Airways, Fly Jamaica, Carribean Etihad, Philippine, Turkish, Egypt Air, Jet, Cubana, Pakistan, China Eastern, Eva, Saudia, Hainan, Azores, Aer Lingus, TAP, Brussels, Alitalia, Austrian, El Al, WOW, Interjet and Avianca.


     

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    United States Customs and Border Patrol I-192 Waiver Office Closure

    If you’re travelling to the United States, please note the United States Customs and Border Patrol I-192 Waiver Office will not be open from Saturday, August 5, 2017 until Saturday, September 30, 2017. USCBP anticipates reopening the office on Saturday, October 7, 2017. Passengers requiring an I-192 waiver are advised to contact their nearest land border crossing. Thank you for your patience.


     

    Alert icon.

    CATSA Enhanced Screening for Passengers

    Effective Wednesday, July 19, new Transport Canada regulations mean passengers should prepare for enhanced security screening. Visit www.catsa.gc.ca/breezethrough for more information and to learn how to prepare.


     

    Alert icon.

    Updated Customs declaration kiosks at Terminal 3

    Toronto Pearson and the Canada Border Services Agency have installed new digital kiosks at Terminal 3 that will improve the customs declaration process. The new Primary Inspection Kiosks automates the process, ‎strengthening border security and simplifying the border experience. We thank you for your patience while we transition to this new system.


     

    Alert icon.

    Passengers bound for the United States

    New entry measures are now in place for the United States. Please contact U.S. Customs and Border Protection or your airline before you fly.


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    Travelling to the United States?

    Help reduce your wait times by arriving at Toronto Pearson three hours prior to departure, especially if you are travelling on a weekday morning.

    Learn more about departing to the United States.